— we set these to customise your website preferences, for example dismissing a popup not to show again in your browser, or setting your live chat preferences.Analytics
— we use these to understand how the website is being used in order to improve the user experience. Your user data is all anonymous. You can find out more about Google’s position on privacy as regards its analytics service hereAds:
Using Google Ads code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget. We also log when users view specific pages, allowing us to provide targeted advertising in the future.Facebook:
We use Facebook analytics and advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target future advertising.LinkedIn:
We use LinkedIn advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target future advertising.CRM:
We use HubSpot as our CRM and cookies are set by it to log user preferences and activity.Third party cookies:
We use a number of external web services. For instance, to show videos we use YouTube and Vimeo, to encourage social shares we use social media like and share buttons. We cannot prevent these sites, or external domains, from setting their own cookies and collecting information on your usage. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
You can also delete cookies that have already been set. The Help section of the toolbar on most browsers will tell you how to set your browser to prevent new cookies or disable cookies altogether, or you should browse the site using your browser’s anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari).
For more help www.aboutcookies.org
contains information on how to do this on a wide variety of desktop browsers.